Delete your Courier Bird account

Türkçe

Courier Bird is published on Google Play and the App Store by WeMakeFun Games. This page explains how to delete your game account and the data linked to it.

Option 1: in the game (fastest)

Open Settings > Account.
Tap Delete account.
Read what will be deleted and confirm.

This works for guest accounts and for accounts linked to Google or Apple. The game shows a confirmation when your account is deleted, then starts again with a new guest account. Most data is deleted immediately. The remaining steps at our service providers finish within 30 days.

Option 2: without the game

You do not need to reinstall the game.

Email support@wemakefungames.com with the subject “Delete my Courier Bird account”.
Include your player ID if you know it (Settings > Account). If you do not, tell us whether you linked Google or Apple, and the order number of a purchase if you made one.
We may ask one question to make sure the account is yours. We delete the account within 30 days of your request and reply when it is done.

If you never linked Google or Apple and no longer have the game, we usually cannot find your account, because it is not tied to your name or email. Such an account stays stored, without your name or email, until we shut down the game; then we delete all of the game’s data.

What is deleted

Your game account (player ID) and its link to your Google or Apple sign-in
Your cloud save: progress, coins, items, upgrades and skins
The analytics data collected about you, if Analytics was on
Your purchase history at our purchase service RevenueCat
The game’s data on your device (when you delete in the game)

What is kept, and for how long

Purchases in your store account. Google Play and the App Store keep their own records of your purchases. Coins, gems and items you already received are deleted with your game account, and coin and gem packs you bought do not come back. One-time purchases, such as No-Ads or a starter pack, can be restored on a new account with “Restore purchases” and the same store account; a one-time pack comes back with the coins and gems in it.
Store sales reports (order number, product, price, country; no name or email): as long as tax and accounting rules require.
Your emails with us about the deletion: up to 2 years, to show that we handled your request.
Ad data held by Google as an independent controller: see https://policies.google.com/technologies/partner-sites. You can reset your advertising ID in your device settings.
Statistics that no longer identify anyone.

Apple: if you delete your account in the game on an iPhone, Apple asks you to confirm and the link is removed too. Otherwise, on your iPhone, open Settings, tap your name, tap Sign in with Apple, choose Courier Bird and tap Delete.
Google: in your Google Account, open the list of apps that use Sign in with Google, choose Courier Bird and select “Stop using Sign in with Google” (https://support.google.com/accounts/answer/13533235).

Delete only some data